Privacy Policy

Social Glow Collective LLC, doing business as Social Glow Collective ("Social Glow Collective," "we," "us")

Website: https://www.socialglowcollective.com

Effective date: November 5, 2026

1. Who we are

Social Glow Collective is a boutique social media agency for medical aesthetics practices. This policy explains what we collect on this website, how we use it, and how we handle your phone number if you choose to receive text messages from us.

2. What we collect

  • Information you give us: your name, email address, phone number, practice name, how you heard about us, and the message you write when you use our contact form or our text updates form.
  • Text message consent records: if you tick a text message box, we keep a record of your choice, the date and time, the page and form you used, and the exact wording you agreed to, so we can show when and how you agreed.
  • Information collected automatically: device and browser type, pages viewed, referring page, approximate location from your IP address, and cookie data (see section 6).

Please do not put health information or medical details in our forms. This website is for business inquiries.

3. How we use it

  • To answer your inquiry and to schedule and hold a call with you.
  • To send the text messages you asked for (see section 4).
  • To run, measure and improve the website and keep it secure.
  • To meet legal obligations and protect our rights.

We do not sell your personal information.

4. Mobile information and text messages

If you tick a text message box on our website, we send text messages to the mobile number you gave us. There are two separate choices, and each is optional: messages about your own inquiry (such as scheduling a call, confirming and reminding you of a booked call, and following up), and marketing and promotional messages (such as social media tips, case studies and occasional offers). Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Agreeing to receive text messages is not a condition of buying anything or of contacting us; you can always email or call instead.

No mobile information (including your phone number and SMS opt-in consent) will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent, including phone numbers, will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes. We share mobile information only with service providers, such as our text-messaging and phone providers, strictly to deliver the messages you asked for.

See our SMS Terms at https://www.socialglowcollective.com/sms-terms.

5. Who we share information with

We share information only with service providers that help us run the website and communicate with you, such as website hosting and form handling, email, text messaging and phone, scheduling (Calendly) and analytics (Google Analytics). They may use the information only to provide services to us. We may also disclose information if the law requires it, or in a merger or sale of our business.

6. Cookies and analytics

We use cookies and similar technologies to keep the site working and to understand how it is used. We use Google Analytics for site analytics. We do not use advertising cookies. You can block or delete cookies in your browser settings.

7. How long we keep information

We keep inquiry information for as long as we need it for the purpose you gave it, and for a reasonable time after our last contact, then delete or de-identify it unless the law requires longer. We keep records of text message consent for as long as we send you texts and for a period afterward so we can show when and how you agreed. You can ask us to delete your information earlier (section 8).

8. Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you from this website, or to stop texts or emails. Residents of some states have additional rights, such as knowing the categories of information collected and not being treated differently for using them. Email mc@socialglowcollective.com and we will respond within the time the law requires. We may need to verify your identity first.

9. Children

This website is for businesses and adults. It is not directed to children under 13, and we do not knowingly collect information from them.

10. Patient information

This policy covers this website. When Social Glow Collective works for a practice, any patient information we handle is governed by our written agreement with that practice and by the practice's own privacy notice, not by this policy.

11. Security

We use reasonable administrative, technical and physical safeguards. No system is perfectly secure, and we cannot guarantee absolute security.

12. Changes

We may update this policy. The effective date above shows the latest version. If a change is material we will post a notice on this website.

13. Contact

Social Glow Collective LLC, doing business as Social Glow Collective

71 Benscoter Ave, Hunlock Creek, PA 18621

Email: mc@socialglowcollective.com

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